OVERVIEW
This website is operated by Little Pirates. On this site, the terms “we”, “our” and “us” refer to Little Pirates. Little Pirates provides this website, including all information, all tools and all services available on this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“Terms and Conditions of Sale”, “Terms and Conditions of Sale and Use”, “Terms”), including the terms, conditions and additional policies referenced here and/or accessible via hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.
Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not accept all the terms and all the Conditions of this agreement, then you must not access the website nor use the services offered on it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
All new features and all new tools that will be added later to this store will also be subject to these Terms and Conditions of Sale and Use. You may consult the most recent version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by publishing updates and/or modifications on our website. It is your responsibility to consult this page regularly to check whether modifications have been made. Your continued use of the website or access to it after publication of any modification constitutes acceptance of those modifications.
Our store is hosted on WORDPRESS. They provide us with the e-commerce platform which allows us to sell our products and services.
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor person under your responsibility to use this website.
The use of our products for any illegal or unauthorised purpose is prohibited, and you must not, in the use of the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).
You must not transmit worms (trojans), viruses or any other destructive code.
Any infringement or violation of these Terms and Conditions of Sale and Use will result in immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to services at any time to anyone, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to comply with and adapt to technical requirements for network or device connections. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for convenience, and do not limit or affect these Conditions.
ARTICLE 3 – ACCURACY, COMPLETENESS AND CURRENCY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for informational purposes only and should not be your sole source of information for making decisions, without first consulting more accurate, more complete and up-to-date sources.
If you choose to rely on the content presented on this site, you do so at your own risk.
This site may contain certain historical information. Such historical information is not up to date and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes made to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products may be changed without notice.
We reserve the right at any time to modify or discontinue the Service and/or the order (as well as any part or content of the Service) without notice and at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service and/or the order.
As indicated in our legal notices, our site is hosted in the United States and our bank account is also located there. Depending on your bank, your bank may charge additional foreign exchange fees.
ARTICLE 4.1 – STOCKS AND AVAILABILITY
Warning, due to high demand and daily system updates, it may happen that a product indicated as low in stock is no longer available when added to the cart. We therefore advise you to select a replacement item.
ARTICLE 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.
We have done our best to display as clearly as possible the colours and images of our products appearing in our store. We cannot guarantee that the display of colours on your computer screen will be accurate.
We reserve the right, without however being obliged to do so, to limit the sales of our products or services to any person, and in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any product or service we offer. All product descriptions and prices may be changed at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product presented on this site is void where prohibited by law.
We do not guarantee that the quality of all products, services, information, or any other goods obtained or purchased by you will meet your expectations, nor that any errors in the Service will be corrected.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
In the event that we modify an order or cancel it, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgement, appear to come from merchants, resellers or distributors.
You agree to provide current, complete and accurate order and account information for all orders placed in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please consult our Return Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we exercise no monitoring, control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to the use of these optional third-party tools.
If you use optional tools offered on the site, you do so at your own risk and discretion, and you should consult the conditions under which these tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or new features on our site (including new tools and new resources). These new features and services will also be subject to these Terms and Conditions of Sale and Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products and services available through our Service may include elements from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not guarantee and assume no responsibility for any content, website, product, service or other element accessible on or from these third-party sites.
We are not responsible for damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third-party websites. Please read carefully the policies and practices of third parties and ensure you understand them before engaging in any transaction.
Complaints, claims, concerns or questions regarding third-party products must be submitted to those third parties.
ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER USER SUBMISSIONS
If, at our request, you submit specific content (for example to participate in contests), or without a request from us you send creative ideas, suggestions, proposals, plans or other elements, whether online, by email, by post or otherwise (collectively “comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send us.
We are not and shall not be required:
(1) to keep comments confidential;
(2) to pay compensation to anyone for any comment provided;
(3) to respond to comments.
We may, but are not obliged to, monitor, edit or remove content that we consider in our sole discretion to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions of Sale and Use.
You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, privacy, personality, or other personal or property rights. You also agree that your comments will not contain unlawful, defamatory, offensive or obscene content, nor contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you publish as well as their accuracy. We assume no responsibility and disclaim all liability for any comments you publish or that any third party publishes.
ARTICLE 10 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy. Click here to consult our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
There may sometimes be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, shipping costs of products, delivery times and availability. We reserve the right to correct any error, inaccuracy or omission, and to change or update information or cancel orders, if any information in the Service or on any other associated website is inaccurate, at any time and without prior notice (including after you have placed your order).
We are not required to update, modify or clarify information in the Service or on any other associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or on any other associated website should be taken to conclude that information in the Service or on any other associated website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions set out in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to incite others to perform or take part in unlawful acts; (c) to violate any regional order or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code which will or could be used in any way that affects the functionality or operation of the Service or of any related, independent website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, crawl, scan or scrape the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or bypass the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee or represent in any case that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without prior notice to you.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided “as is” and “as available” for your use, without representation, warranties or conditions of any kind, express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
Little Pirates, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors shall in no case be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or similar damages, whether in contract, tort (even in negligence), strict liability or otherwise, arising from your use of any service or product from this Service, or any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Little Pirates, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorney fees, made by any third party due to or arising from your breach of these Terms and Conditions of Sale and Use or the documents they reference, or your violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
If any provision of these Terms and Conditions of Sale and Use is found to be unlawful, void or unenforceable, that provision may nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use, such severance shall not affect the validity and enforceability of the remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive termination of this agreement for all purposes.
These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If we determine, in our sole discretion, that you fail, or if we suspect that you have failed to comply with any term of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.
These Terms and Conditions of Sale and Use or any other policies or operating rules we publish on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous communications, proposals and agreements, oral or written, between you and us (including but not limited to any prior version of the Terms and Conditions of Sale and Use).
Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.
ARTICLE 18 – GOVERNING LAW
These Terms and Conditions of Sale and Use, and any separate agreement by which we provide you Services, shall be governed by and construed in accordance with the laws in force in Paris, France.
ARTICLE 19 – CHANGES TO TERMS AND CONDITIONS OF SALE AND USE
You may review the most recent version of the Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes constitutes acceptance of those changes.
ARTICLE 20 – CONTACT DETAILS
Questions regarding the Terms and Conditions of Sale and Use should be sent to contact@little-pirates.ie.
ARTICLE 21 – CLAIMS AND DELIVERY
- Parcel marked as delivered but not received:
In many cases, it is possible to recover a misdelivered parcel. Here are the recommendations we can give you to locate your shipment:- Have your tracking number ready.
- Contact the transport company or postal operator responsible for your shipment and notify them of the situation.
- If, unfortunately, you are dealing with a parcel delivered but not received, this may be due to the following reasons:
- Your parcel was received by mistake by another person due to an incorrect or illegible address written by the sender.
- Your neighbour or family member received the parcel on your behalf and forgot to inform you.
- Sometimes, a non-received parcel may be marked as delivered even before arrival.
- The parcel was left near your home (shop, kiosk, post office, relay point).
- Technical error in the transport company tracking system.
- If the carrier’s investigation leads to no result, your parcel will be declared lost. You must then file a claim for a non-delivered parcel to be refunded. Processing time may take between 2 and 4 weeks depending on the carrier.
- To obtain compensation from the transport company, you must submit an official request. Contact the logistics provider’s customer service. Once the delivery company has analysed your case and assessed the value of the lost parcel, you will be informed of its decision. If this situation is due to a carrier fault, we will refund your order. However, if the delivery failure is attributable to the customer, such as an incorrect delivery address, the customer will not be refunded.
- Refused parcels
- Refund
In case of delivery refusal following withdrawal, return costs will be at your expense and automatically deducted from your refund even if shipping costs were free. Your refund will be issued after receipt of the item in the merchant’s warehouse and after verification of its general condition. In case of a refused parcel, if the carrier is unable to return the parcel to us or if you are unable to prove the return of the parcel: a fee of 25% of the product price will be deducted from your refund. In case of refusal it is your responsibility to notify us of the return tracking number, as we do not have automatic access to it.
2. VAT refund: Customs fees and VAT are not refundable in case of withdrawal or parcel refusal.
5. Defective or damaged parcel
1. The defect must be on the product, not on the packaging. The defect must affect product quality, otherwise it is not considered a withdrawal case.
2. If expertise confirms a manufacturing defect, regulations allow the merchant to prioritise repair or replacement of your product even if you request a refund. If the merchant is unable to perform either of these two actions, they will refund your purchase. If you request a refund, the merchant has the right to treat your request as a withdrawal and return will be at the customer’s expense.
6. Application of depreciation if the product shows signs of use
In case of withdrawal, we reserve the right to reduce part of the refund proportionally to damages.
Address change procedure if the customer provides the wrong address.
If after placing your order you realise there is an error in your delivery address, please inform us within 24 hours after order completion. If this procedure is not respected, we may not be able to modify the delivery address. An incorrect delivery address may prevent delivery or result in delivery to a different location than intended. We shall not be held responsible in these cases.
You have 45 days to inform us that you have not received your order; without a claim within this period, the order is considered delivered.