All orders are prepared and dispatched by our teams within 24 to 48 hours (excluding weekends and public holidays) and may take up to 72 hours during busy periods. Our parcels usually arrive within 8 working days, but delivery times worldwide can take up to 15 working days.
Our returns policy is valid for 14 days. If 14 days have passed since your order was delivered, we are unfortunately unable to offer you a refund or an exchange.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.